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"If you work on the frontline, you are the company! People buy people first. This book will help you learn to make the mundane memorable, phrases that pay, how to make unforgettable first impressions and also what customers (don't) want to hear.".
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Hello, my name is The approachable Frontline: 17 daily practices for delivering unforgettable service, Scott Ginsberg
- Langue
- Année de publication
- 2007
- product-detail.submit-box.info.binding
- (souple)
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- Titre
- Hello, my name is The approachable Frontline: 17 daily practices for delivering unforgettable service
- Langue
- Anglais
- Auteurs
- Scott Ginsberg
- Publié
- 2007
- Format
- souple
- ISBN10
- 0972649743
- ISBN13
- 9780972649742
- Séries
- Description
- "If you work on the frontline, you are the company! People buy people first. This book will help you learn to make the mundane memorable, phrases that pay, how to make unforgettable first impressions and also what customers (don't) want to hear.".