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Creating Culture Change. The Key to Successful Total Quality Management

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  • 262pages
  • 10 heures de lecture

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The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.

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Creating Culture Change. The Key to Successful Total Quality Management, Philip E. Atkinson

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Année de publication
1990
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Titre
Creating Culture Change. The Key to Successful Total Quality Management
Langue
Anglais
Éditeur
IFS
Publié
1990
Format
rigide
Pages
262
ISBN10
1854230719
ISBN13
9781854230713
Séries
Description
The road to Total Quality is littered with failures. Hundreds of organisations have tried to implement TQM, but few have reaped its full benefits. Culture Change, getting people to change the way they behave, is what separates TQM winners from the losers.