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Service Design

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  • 334pages
  • 12 heures de lecture

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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.

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Service Design, Colin Rudd, Vernon Lloyd

Langue
Année de publication
2007
product-detail.submit-box.info.binding
(souple),
État du livre
Bon
Prix
1,39 €

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3,4
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Titre
Service Design
Langue
Anglais
Éditeur
TSO
Publié
2007
Format
souple
Pages
334
ISBN10
0113310471
ISBN13
9780113310470
Séries
Évaluation
3,4 sur 5
Description
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.