Épuisé, mais très demandé!
Paramètres
- 216pages
- 8 heures de lecture
En savoir plus sur le livre
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Achat du livre
Service design: From insight to implementation, Andy Polaine, Lavrans Løvlie, Ben Reason
- Langue
- Année de publication
- 2013
- product-detail.submit-box.info.binding
- (rigide)
Nous vous informerons par e-mail dès que nous l’aurons retrouvé.
Modes de paiement
Il manque plus que ton avis ici.
- Titre
- Service design: From insight to implementation
- Langue
- Anglais
- Auteurs
- Andy Polaine, Lavrans Løvlie, Ben Reason
- Éditeur
- Rosenfeld Media
- Publié
- 2013
- Format
- rigide
- Pages
- 216
- ISBN10
- 1933820330
- ISBN13
- 9781933820330
- Séries
- Mots clés
- Nonfiction, Art / Culture, Commerce, Affaires & Gestion, Technologie & Ingénierie, Design, Technologie, L'école, Gestion & Ressources humaines, Marketing & Ventes, Recherche
- Évaluation
- 4,05 sur 5
- Description
- Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.