Le livre est actuellement en rupture de stock
Paramètres
- 160pages
- 6 heures de lecture
En savoir plus sur le livre
This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.
Achat du livre
Service Encounters in Tourism, Events and Hospitality, Miriam Firth
- Langue
- Année de publication
- 2020
- product-detail.submit-box.info.binding
- (souple)
Nous vous informerons par e-mail dès que nous l’aurons retrouvé.
Modes de paiement
Personne n'a encore évalué .
- Titre
- Service Encounters in Tourism, Events and Hospitality
- Langue
- Anglais
- Auteurs
- Miriam Firth
- Publié
- 2020
- Format
- souple
- Pages
- 160
- ISBN10
- 1845417267
- ISBN13
- 9781845417260
- Séries
- Mots clés
- Nonfiction, Manuels, Commerce, Affaires & Gestion, Manuels universitaires
- Description
- This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.