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Practical guide for those involved in selling by telephone. Includes advice on telephone manners and the sales process, setting targets, upselling and cross-selling. The author has more than 40 years' experience in sales and has run his own telemarketing bureau.
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Telemarketing, John Steven Gurney
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- Année de publication
- 1991
- product-detail.submit-box.info.binding
- (souple)
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