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The quality revolution is a decade old. This first, in-depth study of the companies that have attempted large-scale improvement efforts reveals what works and what doesn't with regards to Total Quality Management. Companies profiled include Hewlett-Packard, Ford Motor Company, IBM, and Florida Power and Light. Line drawings.
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Quality Wars, Main Jeremy
- Langue
- Année de publication
- 1994
- product-detail.submit-box.info.binding
- (rigide),
- État du livre
- Bon
- Prix
- 4,79 €
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