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Quality Wars

The Triumphs and Defeats of American Business

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The quality revolution is a decade old. This first, in-depth study of the companies that have attempted large-scale improvement efforts reveals what works and what doesn't with regards to Total Quality Management. Companies profiled include Hewlett-Packard, Ford Motor Company, IBM, and Florida Power and Light. Line drawings.

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Quality Wars, Main Jeremy

Langue
Année de publication
1994
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(rigide)
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Titre
Quality Wars
Sous-titre
The Triumphs and Defeats of American Business
Langue
Anglais
Éditeur
Free Press
Publié
1994
Format
rigide
ISBN10
0029166845
ISBN13
9780029166840
Séries
Évaluation
4,5 sur 5
Description
The quality revolution is a decade old. This first, in-depth study of the companies that have attempted large-scale improvement efforts reveals what works and what doesn't with regards to Total Quality Management. Companies profiled include Hewlett-Packard, Ford Motor Company, IBM, and Florida Power and Light. Line drawings.