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Paramètres
- 160pages
- 6 heures de lecture
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At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--
Achat du livre
Dealing with Difficult People, Collectif d'auteurs
- Langue
- Année de publication
- 2018
- product-detail.submit-box.info.binding
- (souple),
- État du livre
- Très bon
- Prix
- 6,99 €
Modes de paiement
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- Titre
- Dealing with Difficult People
- Langue
- Anglais
- Auteurs
- Collectif d'auteurs
- Publié
- 2018
- Format
- souple
- Pages
- 160
- ISBN10
- 1633696081
- ISBN13
- 9781633696082
- Séries
- Mots clés
- Nonfiction, Commerce, Affaires & Gestion, Motivation & Bien-être, Thèmes psychologiques, Développement personnel, Gestion & Ressources humaines, Leadership, Communication
- Évaluation
- 3,65 sur 5
- Description
- At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--