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- 200pages
- 7 heures de lecture
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Changing the world by creating a Customer service revolution! In today's world, it is all about rapid transactions versus genuine interactions. DiJulius illustrates ways to teach every member of your organization to have empathy and compassion for their Customer, internally and externally, which builds relationships and creates emotional connection and brand loyalty. The Customer Service Revolution is a practical--and entertaining--guide to offering exceptional experiences, which is currently one of the only sustainable differentiators amongst competing businesses.
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The Customer Service Revolution, John Dijulius
- Langue
- Année de publication
- 2015
- product-detail.submit-box.info.binding
- (rigide)
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- Titre
- The Customer Service Revolution
- Langue
- Anglais
- Auteurs
- John Dijulius
- Éditeur
- Greenleaf Book Group LLC
- Publié
- 2015
- Format
- rigide
- Pages
- 200
- ISBN10
- 162634129x
- ISBN13
- 9781626341296
- Séries
- Mots clés
- Nonfiction, Commerce, Affaires & Gestion, Marketing & Ventes, Marketing et relations publiques
- Description
- Changing the world by creating a Customer service revolution! In today's world, it is all about rapid transactions versus genuine interactions. DiJulius illustrates ways to teach every member of your organization to have empathy and compassion for their Customer, internally and externally, which builds relationships and creates emotional connection and brand loyalty. The Customer Service Revolution is a practical--and entertaining--guide to offering exceptional experiences, which is currently one of the only sustainable differentiators amongst competing businesses.