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Infinite Possibility

Creating Customer Value on the Digital Frontier

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  • 268pages
  • 10 heures de lecture

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Provides a fresh model to help readers conceptualize and combine various aspects of the virtual and the real to create breakthrough customer experiences. This title delineates eight different realms of digital/real experience, and shows how innovative companies operate within - and across - each to create extraordinary customer value

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Infinite Possibility, B. Joseph Pine

Langue
Année de publication
2011
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Titre
Infinite Possibility
Sous-titre
Creating Customer Value on the Digital Frontier
Langue
Anglais
Éditeur
BK Business
Publié
2011
Format
rigide
Pages
268
ISBN10
160509563X
ISBN13
9781605095639
Séries
Évaluation
3,9 sur 5
Description
Provides a fresh model to help readers conceptualize and combine various aspects of the virtual and the real to create breakthrough customer experiences. This title delineates eight different realms of digital/real experience, and shows how innovative companies operate within - and across - each to create extraordinary customer value