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Negotiating skills play a crucial role in any manager's relationship with customers, suppliers and colleaugues. This book provides an outline of the factors which contribute to successful and constructive negotiating. It addresses creating the right environment, researching, opening the meeting, proposing, summarizing and confirming, and evaluating performance. This book has been fully revised for the In a Week series relaunch.
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Negotiating in a week, Peter Fleming
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- Année de publication
- 2003
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