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Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.
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Tricky Business Letters, Gordon R. Wainwright
- Langue
- Année de publication
- 1993
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- (rigide)
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- Titre
- Tricky Business Letters
- Sous-titre
- Persuasive Tactics on Paper
- Langue
- Anglais
- Auteurs
- Gordon R. Wainwright
- Publié
- 1993
- Format
- rigide
- ISBN10
- 0273604074
- ISBN13
- 9780273604075
- Séries
- Mots clés
- Nonfiction, Commerce, Affaires & Gestion, Lettres
- Évaluation
- 5 sur 5
- Description
- Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.