The TCS Story & Beyond

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This comprehensive account details the remarkable journey of Tata Consultancy Services (TCS), which, under S. Ramadorai's leadership, transformed from a $400 million operation in 1996 to one of the world's largest IT software and services companies by 2009, achieving its goal of being among the "Top Ten" a year early. With over 160,000 employees in forty-two countries and annual revenues exceeding $6 billion, TCS exemplifies modern India's success story. Ramadorai shares insights into the company's evolution and the burgeoning IT industry in India, emphasizing a relentless pursuit of excellence and meticulous attention to detail, encapsulated in TCS's motto, "Experience Certainty." The lessons drawn from TCS's experience are applicable to organizations of all types, and Ramadorai envisions a future where these quality initiatives can contribute to a broader national framework. This narrative serves as an essential read for anyone committed to fostering a better and more productive future in India. Ramadorai, who retired as CEO and MD in 2009 after nearly four decades with TCS, remains engaged as Vice-Chairman and holds various leadership roles in Tata and non-Tata organizations. He has also been appointed as an advisor to the Prime Minister on the National Skill Development Council and has received numerous accolades, including the Padma Bhushan and CBE.