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A Survival Guide for Working With Humans

Dealing With Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People

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Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained. A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how * Deal with ethical dilemmas in the workplace * Resolve everyday conflicts * Know when to speak up, when not to, and what to say * Make a graceful retreat from an unwinnable confrontation A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book.

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A Survival Guide for Working With Humans, Gini Graham Scott

Langue
Année de publication
2003
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(souple)
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Titre
A Survival Guide for Working With Humans
Sous-titre
Dealing With Whiners, Back-Stabbers, Know-It-Alls, and Other Difficult People
Langue
Anglais
Éditeur
Amacom Books
Publié
2003
Format
souple
Pages
176
ISBN10
0814472052
ISBN13
9780814472057
Séries
Évaluation
3,05 sur 5
Description
Between dealing with difficult people and navigating through unexpected and complicated situations, the typical day at the office involves making countless choices on how to engage with others. To succeed in the long run, good work relationships must be carefully developed and maintained. A Survival Guide for Working with Humans presents real-life scenarios of specific work relationship problems, along with interactive quizzes, and answers on how to solve each of the problems. The book shows readers how * Deal with ethical dilemmas in the workplace * Resolve everyday conflicts * Know when to speak up, when not to, and what to say * Make a graceful retreat from an unwinnable confrontation A snappy, conversational style combines with dozens of practical tools and examples to make a fascinating, essential book.