Mastering JIRA 7 - Second Edition

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Become an expert in JIRA 7 with this comprehensive guide designed to help you implement, customize, and administer the application for your organization’s needs. You’ll learn strategies for developing and deploying JIRA 7, along with best practices for effective project management. This guide is tailored for JIRA administrators managing small-to-medium instances who wish to scale their expertise to enterprise-level applications. A prior understanding of core JIRA concepts is essential. Key learning outcomes include planning installations and upgrades, configuring issue type schemes, creating customized workflows, and modifying permission and notification schemes. You'll also explore implementing JIRA Service Desk for support ticket management, customizing JIRA for test management, and utilizing Agile tracking techniques with Scrum and Kanban. The book covers developing JIRA add-ons, migrating data from external systems, generating reports from the JIRA database, and integrating with third-party tools like Confluence, SVN, and Git. Packed with real-world examples, the guide provides a thorough explanation of JIRA Software, JIRA Core, and JIRA Service Desk. You’ll master key functionalities, learn to analyze data effectively, and discover best practices and troubleshooting techniques to enhance your JIRA experience.