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This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and the differences in assertiveness as a result of age, gender, culture, etc. The book also looks at the role of assertiveness in managing conflict, conducting performance appraisals, discrimination and bullying, with the use of compelling case study material.
Achat du livre
Assertiveness and Diversity, Annie Townend
- Langue
- Année de publication
- 2007
- Reliure
- (rigide)
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- Titre
- Assertiveness and Diversity
- Langue
- Anglais
- Auteurs
- Annie Townend
- Éditeur
- Palgrave Macmillan
- Publié
- 2007
- Format
- rigide
- Pages
- 288
- ISBN10
- 1403993440
- ISBN13
- 9781403993441
- Séries
- Catégories
- Mots clés
- Commerce, Leadership, Coaching
- Description
- This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and the differences in assertiveness as a result of age, gender, culture, etc. The book also looks at the role of assertiveness in managing conflict, conducting performance appraisals, discrimination and bullying, with the use of compelling case study material.