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"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!
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Customer-Focused Quality, Richard Hinton Thomas
- Langue
- Année de publication
- 1993
- Reliure
- (rigide)
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- Titre
- Customer-Focused Quality
- Sous-titre
- What to Do on Monday Morning
- Langue
- Anglais
- Auteurs
- Richard Hinton Thomas
- Éditeur
- Prentice Hall Direct
- Publié
- 1993
- Format
- rigide
- Pages
- 273
- ISBN10
- 013189630X
- ISBN13
- 9780131896307
- Séries
- Catégories
- Mots clés
- États-Unis
- Description
- "Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!