"Addresses the complex subject of managing applications from the initial business need, through the Application Management lifecycle, up to and including retirement." - page 3.
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This publication explores the differences between PRINCE2 and DSDM, the most established and internationally recognised project management approaches, as well as discussing where they overlap and how they can be integrated. It shows how users can combine the strength of both approaches so that they complement each other and create a new, best of breed framework suitable for all project environments.
Service Strategy Book
- 276pages
- 10 heures de lecture
A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.