Describes the best methods to use inter-business cooperation to improve strategic planning and thereby increase competitiveness. All types of benchmarking are examined including process, strategic and global. Features actual case studies of benchmarking applications from Hewlett Packard, Ford, General Motors and Xerox.
An easy-read summary of the best practices associated with the Six Sigma approach; as Greg Watson puts them into a context for senior management to use as a guideline for implementing Six Sigma in their companies.It is intended to support leadership teams as they design their Six Sigma initiative and manage the execution of Six Sigma through aligning it with their business strategy. This book supports executive- and champion-level Six Sigma training for business leaders and process owners.This practical text, answers fifty questions that an organization must address to initiate, develop, and sustain a successful Six Sigma deployment. Some sample chapter titles - What does an executive sponsor do?- How can Six Sigma improve financial value?- Why is a formal project charter important?- What is the DMAIC problem-solving process?- How does the Improve step of DMAIC work?Winner of the ASQ - Philip B. Crosy Medal. Author and Philosopher of the Global Quality CommunityA unique feature of the book is that it provides answers to fifty of the most frequently asked questions from managers about the implementation and management of Six Sigma programs. These questions are derived from the experiences I encountered as a consultant to over twenty-five Six Sigma program deployments in a variety of organizations.