Virtual and Innovative Quality Management Across the Value Chain

Focusing on a comprehensive approach to quality management, this book equips professionals and academics with practical strategies applicable throughout the business value chain. It emphasizes managing value from the supply side and integrates various functions, showcasing best practices in production, trading, service, and information sectors. Key topics include integrated management systems, extended reality, artificial intelligence, and environmental social governance. Real-world examples and case studies illustrate diverse opportunities for implementing quality management methodologies to gain a competitive edge.