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Emotionomics

Leveraging Emotions for Business Success - 2ND EDITION

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Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.

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Emotionomics, Dan Hill, Sam Simon, Philip Kotler

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Année de publication
2010
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(souple),
État du livre
Bon
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4,99 €

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Titre
Emotionomics
Sous-titre
Leveraging Emotions for Business Success - 2ND EDITION
Publié
2010
Format
souple
Pages
288
ISBN10
0749461896
ISBN13
9780749461898
Séries
Description
Emotionomics draws on insights gathered through facial coding to show how to measure and manage the emotional response of customers and employees, leading to competitive advantage and business success.