Joseph A. Michelli
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People
Joseph A. Michelli
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph A. MichelliThe Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
Joseph A. Michelli