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Information technology in the hospitality industry

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With the advent of computerization the business practice of the hospitality industry has been affected by information technology, in common with other industries. The information technology revolution has meant wholesale changes and opportunities for the industry. This text examines the nature of these changes in the context of the consumer, looking at hospitality staffing, the strategic role which IT can play, the manager, company culture and future implications.

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Information technology in the hospitality industry, Martin Peacock

Langue
Année de publication
1995
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Titre
Information technology in the hospitality industry
Langue
Anglais
Éditeur
Cassell
Publié
1995
Format
souple
ISBN10
0304332380
ISBN13
9780304332380
Séries
Description
With the advent of computerization the business practice of the hospitality industry has been affected by information technology, in common with other industries. The information technology revolution has meant wholesale changes and opportunities for the industry. This text examines the nature of these changes in the context of the consumer, looking at hospitality staffing, the strategic role which IT can play, the manager, company culture and future implications.