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Illuminate : ignite change through speeches, stories, ceremonies, and symbols
Nancy Duarte15,99 €
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Necessary but not sufficient: a theory of constraints business novel
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Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Jeffrey H. Gitomer8,49 €Dernier exemplaire
Crucial confrontations. Tools for resolving broken promises, violated expectations and bad behavior
Kerry Patterson9,99 €Dernier exemplaire
The influential mind : what the brain reveals about our power to change others
Tali Sharot7,49 €Dernier exemplaire
