Focusing on the key concepts of Engage, Execute, and Evolve, this book offers a comprehensive guide for retail area managers seeking to enhance their skills. It features real-life case studies that illustrate effective practices, making it essential for those aiming to advance in their careers and excel in their roles. The insights provided are designed to help managers become leaders in the retail industry.
Developing Local Leaders in International Multi-Site Operations
Focusing on leadership in international service-based subsidiaries, this book explores the unique challenges faced by hospitality, retail, service, and leisure organizations. It examines the impact of technology and varying national cultures on multi-unit leadership. Through a collection of international case studies, it highlights effective strategies for navigating the complexities of global operations, providing valuable insights for leaders in the industry.
Local Leadership in Multi-Site Situations. Chris Edger
Focusing on the role of Multi-Unit Leaders (MULs), this book explores how they navigate economic disruptions within service enterprises. It introduces an Integrated Model that combines key activities, behavioral practices, and personal characteristics essential for optimizing performance. Central to the model is the concept of 'portfolio optimisation through social exchange' (POSE), emphasizing local leadership and strategic exchanges. With contemporary case studies, this work serves as a vital resource for both practitioners and scholars interested in effective leadership strategies in multi-unit settings.
Written by Prof Chris Edger (author of multiple books on leadership coaching) and Dr Nollaig Heffernan (inventor of the ILM 72 leadership style psychometric test) 'Advanced Leader Coaching' provides leading-edge insights into the way in which professional or workplace-based coaches can optimise Executive and Leadership performance.
Are you an ambitious Area Manager who wants to get to Operations Director (OD) level? Are you an existing OD who wants to out-perform your competitive set? Are you a recruiter or developer of ODs who wants to accelerate their impact or performance? If so, this book - the first of its kind on this role - is a must-read book for you.