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David Ackah

    Introduction direct tax play a vital tool for revenue collection in Ghana
    The Impact of Service Quality on Consumer Loyalty
    Analyzing Corporate Fraud in Procurement Activities in Public Sector Organzisation
    • Research Paper (postgraduate) from the year 2014 in the subject Business economics - Miscellaneous, grade: B, Atlantic International University (School of Business and Economics), course: Ph.D. Economics, language: English, abstract: The existence of corporate fraud is an undeniable fact of business life, affecting businesses large and small. New technologies such as the internet, and the development of fully automated accounting systems have been increased this opportunities for fraud to be committed. This research is designed to give readers a broad overview of fraud prevention, investigation and detection techniques. This technique when well implemented should provide any organization with an effective means of dealing with procurement fraud.

      Analyzing Corporate Fraud in Procurement Activities in Public Sector Organzisation
    • Research Paper (postgraduate) from the year 2013 in the subject Economics - International Economic Relations, grade: A, Atlantic International University (School of Business and Economics), language: English, abstract: The study explores the relationship between service quality and customer satisfaction on customer loyalty with regards to services provided by All Needs Supermarket, located in Takoradi. To achieve the objective of the study, quantitative method was used for the statistical analysis and convenience sampling for selecting customers. The researcher used the self-administered questionnaire as a method for collecting data from the sample consists of 101customers randomly selected from the population frame. The results show that both service quality and customer satisfaction significantly affect the level of customer loyalty of the customers of All needs supermarket, Takoradi. It was therefore, recommended that staff of All needs supermarket should pay special attention to their service quality and the factors that drive customer satisfaction.

      The Impact of Service Quality on Consumer Loyalty
    • Wissenschaftlicher Aufsatz aus dem Jahr 2014 im Fachbereich VWL - Geldtheorie, Geldpolitik, , Sprache: Deutsch, Abstract: The introduction of direct tax has been a vital tool for revenue collection in Ghana. This study reveals that, revenue acquired from this type of tax is considered very crucial in the development of the country, hence a major source of revenue to the government. Direct tax was introduced in Ghana to subject the assessable income of income earners to tax, but unfortunately in Ghana, the collection of tax is confronted with numerous problems and thus tax evasion, tax avoidance, improper books of account, non-compliance of tax laws and inadequate logistics. This research therefore aims at evaluating the effectiveness of direct tax administration in the informal sector in Ghana. Questionnaires were administered to five (5) staff members of the Internal Revenue Service (IRS) and twenty-five (25) to the traders of the Abossey Okai environs. A simple sampling technique was used to aid in the selection of respondents. Responses from the IRS staff and the traders of the Abossey Okai environs were tabulated and analyzed. The study finds out that the traders in Abossey Okai are ignorant about what direct tax is about. However one major recommendation is for IRS to make it their priority to embark on educational programs for the traders in the Abossey Okai environs in order to enhance the effectiveness of direct tax administration in the informal sector in Ghana.

      Introduction direct tax play a vital tool for revenue collection in Ghana