Quality in Business Process Modeling

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This book explores modeling goals to achieve optimal quality in process models, emphasizing the balance of quality considerations across semiotic levels for various purposes. It is based on SEQUAL, a framework that addresses key aspects of model quality. Chapter 1 introduces the theoretical foundations of business processes and modeling, highlighting essential concepts. Chapter 2 discusses model quality in general, with a focus on business process models. Chapter 3 specializes SEQUAL for evaluating the quality of these models. Chapter 4 provides practical examples and case studies demonstrating how to achieve and maintain quality in business process models. Chapter 5 presents a process modeling value framework that illustrates how to secure long-term, higher returns on investment in business and enterprise models. Finally, Chapter 6 summarizes the book's main points and explores the future potential of business process modeling in conjunction with other modeling types. The book targets postgraduate students in computer science, software engineering, and information systems, as well as experienced professionals involved in the development and evolution of process-oriented information systems. Real-world case studies are included to enhance understanding and application of the theoretical concepts discussed.