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Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.
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Dealing With People You Can't Stand : How to Bring Out the Best in People at their Worst, Rick Brinkman, Rick Kirschner
- Langue
- Année de publication
- 1994
- product-detail.submit-box.info.binding
- (souple)
Modes de paiement
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- Langue
- Anglais
- Auteurs
- Rick Brinkman, Rick Kirschner
- Éditeur
- McGraw-Hill
- Publié
- 1994
- Format
- souple
- ISBN10
- 0070078386
- ISBN13
- 9780070078383
- Séries
- Mots clés
- Nonfiction, Commerce, Affaires & Gestion, Motivation & Bien-être, Thèmes psychologiques, Développement personnel, Gestion & Ressources humaines, Leadership, Communication
- Évaluation
- 3,65 sur 5
- Description
- Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.