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This resource aims to help retail managers develop the personal and team management skills required to successfully manage a retail operation. Teamwork and customer relations are discussed in detail. Table of contents: * Part 1 - You * Part 2 - Team (team building and team work) * Part 3 - Customer (customer relations and customer service strategies, marketing) * Part 4 - Store (store set up and display).
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Smart Retail, Richard Hammond
- Langue
- Année de publication
- 2007
- product-detail.submit-box.info.binding
- (souple)
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