Paramètres
- 380pages
- 14 heures de lecture
En savoir plus sur le livre
This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.
Achat du livre
This is service design thinking : basics, tools, cases, Jakob Schneider, Marc Stickdorn
- Langue
- Année de publication
- 2014
- product-detail.submit-box.info.binding
- (souple)
Modes de paiement
Il manque plus que ton avis ici.
- Titre
- This is service design thinking : basics, tools, cases
- Langue
- Anglais
- Auteurs
- Jakob Schneider, Marc Stickdorn
- Éditeur
- BIS Publishers bv
- Publié
- 2014
- Format
- souple
- Pages
- 380
- ISBN10
- 906369279X
- ISBN13
- 9789063692797
- Séries
- Mots clés
- Nonfiction, Art / Culture, Commerce, Affaires & Gestion, Technologie & Ingénierie, Motivation & Bien-être, Manuels et guides, Design, Technologie, Gestion & Ressources humaines, Entrepreneuriat
- Évaluation
- 3,9 sur 5
- Description
- This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.