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Consumer.ology: The market research myth, the truth about consumers and the psychology of shopping

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Explains the folly of using market research to make corporate decisions, describing examples of expensive mistakes made by corporations from General Motors to Mattel, and offers organizations an approach to better understand their customers.

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Consumer.ology: The market research myth, the truth about consumers and the psychology of shopping, Philip Graves

Langue
Année de publication
2010
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Titre
Consumer.ology: The market research myth, the truth about consumers and the psychology of shopping
Langue
Anglais
Publié
2010
Format
rigide
ISBN10
1857885503
ISBN13
9781857885507
Séries
Évaluation
3,55 sur 5
Description
Explains the folly of using market research to make corporate decisions, describing examples of expensive mistakes made by corporations from General Motors to Mattel, and offers organizations an approach to better understand their customers.