The Invisible Employee: Using Carrots to See the Hidden Potential in Everyone, Second Edition

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The business sector today is witnessing a real crisis: the "invisible employee." This is the employee who feels threatened, ignored, and unappreciated, and thus only responds in the way they know how: by staying in the shadows, doing just enough work to keep their job, complaining about this and that, and passing on these attitudes to newcomers. They work with the mindset: "Why should I strive and excel if my achievements will go unnoticed? Why should I bother trying at all when the company might let me go in its next plan?" In this book, managers will learn how to overcome one of the most common negative behaviors at work: that intelligent employees prefer safety, perform their tasks quietly, and never do more than what is required of them. The renowned authors Adrian Gostick and Chester Elton explain how competent managers can change this mentality by engaging employees in the development of their companies; by setting clear goals, encouraging productive behaviors, and celebrating every success achieved along the way. As a result, the ultimate outcome is that the organization will have productive employees who feel they are valued and appreciated; in other words, they feel "visible."