Épuisé, mais très demandé!
Paramètres
- 160pages
- 6 heures de lecture
En savoir plus sur le livre
A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Achat du livre
Raving Fans: A Revolutionary Approach to Customer Service, Kenneth Blanchard, Sheldon Bowles
- Langue
- Année de publication
- 1998
- product-detail.submit-box.info.binding
- (souple)
Modes de paiement
Il manque plus que ton avis ici.
- Langue
- Anglais
- Auteurs
- Kenneth Blanchard, Sheldon Bowles
- Éditeur
- HarperCollins
- Publié
- 1998
- Format
- souple
- Pages
- 160
- ISBN10
- 0006530699
- ISBN13
- 9780006530695
- Séries
- Mots clés
- Nonfiction, Commerce, Affaires & Gestion, Motivation & Bien-être, Développement personnel, Gestion & Ressources humaines, Leadership
- Titre original
- Raving fans
- Évaluation
- 3,85 sur 5
- Description
- A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.