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The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots

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  • 140pages
  • 5 heures de lecture

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The Customer Experience Navigator guides you on becoming customer-centric, even outside your comfort zone. It provides a step-by-step approach to tackle challenges and emphasizes the importance of asking the right questions, with a focus on finding specific answers.

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The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots, Marcus Prof. Dr. Schögel, Dennis Prof. Dr. Herhausen

Langue
Année de publication
2023
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Titre
The Customer Experience Navigator. A guidebook to valuable interactions by collecting, connecting, and correcting the dots
Langue
Anglais
Éditeur
Thexis
Publié
2023
Format
souple
Pages
140
ISBN13
9783905819380
Séries
Mots clés
Nonfiction
Description
The Customer Experience Navigator guides you on becoming customer-centric, even outside your comfort zone. It provides a step-by-step approach to tackle challenges and emphasizes the importance of asking the right questions, with a focus on finding specific answers.