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Mastering effective communication is essential for connecting with your ideal guest. This guide offers vital skills and techniques to enhance your interaction, ensuring that you understand and meet their needs. By focusing on practical strategies, readers will learn how to build rapport, convey messages clearly, and create a welcoming atmosphere, ultimately improving guest satisfaction and fostering lasting relationships.
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Marketing Strategy for Hospitality Property's, Gerry MacPherson
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- Année de publication
- 2023
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