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Veterinarians often rely on their clinical skills and experience, but this book challenges that notion by emphasizing the importance of emotional intelligence and communication in veterinary practice. It explores how these soft skills can enhance client relationships and improve patient care. Through real-life scenarios and practical advice, the author illustrates how integrating empathy and understanding into veterinary work can lead to better outcomes for both animals and their owners, ultimately redefining what it means to be a successful veterinarian.
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Business Basics for Veterinarians, Lowell Ackerman
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- Année de publication
- 2002
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- (souple)
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