Employment Relations in the Hospitality and Tourism Industries

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Focusing on contemporary challenges in the hospitality industry, this advanced book utilizes unpublished data from a 1998 workplace employee relations survey alongside the author's research. It offers an analytical and comparative perspective on both public and private sectors, exploring various sub-sections like hotels and restaurants. Unlike older texts, it addresses modern issues such as skills shortages, labor turnover, training, and evolving employment protection laws, making it a pioneering resource in the field.