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Strategic Customer Management

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Pages
546pages
Temps de lecture
20heures

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This textbook uniquely combines relationship marketing with customer relationship management (CRM), offering a comprehensive approach to these interconnected fields. Featuring case studies from various countries, it bridges theoretical concepts with real-world applications, making it a valuable resource for understanding global marketing practices.

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Strategic Customer Management, Adrian Payne, Pennie Frow

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Année de publication
2018
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