Managing Information Quality

Information can often hinder rather than help decision-making in business, leading to confusion, stress, and inaction. This book explores sender-based strategies to improve information quality, making it more actionable and relevant. By focusing on delivering sound information effectively, managers and information providers can enhance communication, boost reputation, and increase employee satisfaction and customer loyalty. In an age where information is abundant yet often unhelpful, prioritizing quality is essential for success in the information economy.