Delivering Impactful e-Governance For Citizens

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Focusing on the critical role of e-Governance in enhancing Government-to-Citizen (G2C) interactions, this book explores the effectiveness of technological initiatives aimed at reaching underserved populations. It highlights the significant investments made, particularly in developing countries like India, and the necessity for tangible results. Emphasizing the need for a robust assessment framework, the research aims to address micro-level issues and offers valuable insights for government, industry, and academia engaged in e-Governance efforts.