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Interviewing Users

How to Uncover Compelling Insights

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Focusing on the intricacies of user interviewing, this updated edition emphasizes the importance of structured research and logistics in achieving business objectives. Steve Portigal delves into effective interviewing techniques, documentation, and data analysis, illustrating how the choice of words and interviewer behavior can shape outcomes. Additionally, it highlights the significance of applying research findings to enhance business impact and includes insights on Research Operations, making it a comprehensive guide for practitioners.

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Interviewing Users, Steve Portigal

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Année de publication
2023
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Sous-titre
How to Uncover Compelling Insights
Langue
Anglais
Publié
2023
Format
souple
Pages
276
ISBN13
9781959029786
Séries
Évaluation
4,2 sur 5
Description
Focusing on the intricacies of user interviewing, this updated edition emphasizes the importance of structured research and logistics in achieving business objectives. Steve Portigal delves into effective interviewing techniques, documentation, and data analysis, illustrating how the choice of words and interviewer behavior can shape outcomes. Additionally, it highlights the significance of applying research findings to enhance business impact and includes insights on Research Operations, making it a comprehensive guide for practitioners.