ISO 9000: 2000 An Implementation Guide

Focusing on practical implementation, this guide offers a roadmap for establishing and maintaining a quality management system aligned with ISO 9000:2000 standards. It features a comprehensive checklist for self-assessment, along with detailed sections on effective system implementation, internal audits, and the integration of ISO 14001. Key concepts address common misunderstandings and flaws in management practices, providing valuable insights for consultants and auditors. The text also evaluates the costs and benefits associated with adopting ISO 9001:2000, making it a crucial resource for organizations.