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The exploration of silence reveals its powerful role in leadership and organizational dynamics. By emphasizing the distinction between listening and truly hearing, the book guides readers on how to recognize and interpret the unspoken elements in communication. It highlights the significance of understanding both silence and voice, encouraging leaders to foster a more profound connection with their teams and create a more inclusive environment.
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The Great Unheard at Work, Mark Cole, John Higgins
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- Année de publication
- 2023
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