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Focusing on the essential skills of effective listening, this book offers a blend of self-study and practical workplace activities. Readers will enhance their ability to build stronger relationships with colleagues and leaders by honing their communication skills. It provides valuable tips and techniques to improve active listening, emphasizing that mastering this skill fosters respect among both speakers and listeners.
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Listen and Be Listened To, Catherine Mattiske
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- Année de publication
- 2010
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- (souple)
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