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Focusing on effective management strategies, this guide emphasizes the importance of re-engaging customers within the management process. It offers practical insights and techniques aimed at enhancing customer relationships and ensuring their voices are heard in decision-making. Ideal for managers seeking to improve customer satisfaction and loyalty, the book serves as a valuable resource for fostering a more inclusive and responsive management approach.
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The Experience, Lior Arussy
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- Année de publication
- 2002
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- (souple)
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