Solving Hard Conflict

Focusing on the impact of various forms of conflict, this book addresses verbal bullying, undermining, and physical violence in organizations and schools. It highlights the significant financial costs associated with hard conflict and offers practical solutions for business owners facing these challenges. Authored by Dr. Ramsay, a specialist in organization development and mediation, the book features culturally diverse examples from around the world and presents low-cost strategies suitable for organizations in difficult economic conditions.