360 Degree Feedback. The Powerful New Model For Employee Assessment & Performance Improvement

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As its name suggests, 360[degree] feedback assesses employee performance and development from several points of peers, customers, supervisors, and those who work for the employee.As you'll discover from the many examples presented in this book, 360[degree] feedback has many well documented it gives employees and teams a clear understanding of personal strengths and areas for development; employees view feedback from multiple perspectives as fair, accurate, believable, and motivational; the flexibility of the process makes it meaningful for people at all levels - in union and nonunion environments - with proven success in such disparate fields as health care, law, manufacturing, and military operations; 360[degree] feedback enhances the effectiveness of diversity management, team-based work structures, TQM, and other broad initiatives.Equally important, these noted authorities show you what not to do when implementing your 360[degree] feedback program. You'll see how other organizations handled pitfalls . . . analyze situations for which this method may not be appropriate . . . and find honest answers (and solutions) to common criticisms of the process.