Cet auteur est un expert reconnu en amélioration des processus, en changement organisationnel et en initiatives Lean et Six Sigma. Il a commencé sa carrière dans la radiodiffusion et le marketing avant d'entrer dans le domaine du conseil en gestion et de la formation au milieu des années 1980. L'auteur a contribué à améliorer les processus de prise de décision et de résolution de problèmes pour de grandes organisations dans diverses industries. Son livre sur le leadership du changement a été acclamé, et il a co-écrit plusieurs autres publications influentes traduites dans de nombreuses langues.
Six Sigma is the most talked-about, and successful, business improvement initiative. This work is designed as a implementation manual, and explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them - boosting performance, and reducing costs.
Six Sigma was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE.
A brief introduction to Six Sigma for employees Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigmanot just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations. Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes: The six themes of Six Sigma A five-step roadmap to Six Sigma implementation The 10 basic tools of Six Sigma, with an entire page devoted to each