Active Listening

En savoir plus sur le livre

Active Listening, a concise work by Drs. Carl R. Rogers and Richard E. Farson, introduces the counselling technique of active listening to a broader audience, particularly focusing on its application in employer-employee interactions. Carl R. Rogers, a pioneer of the "client-centered" approach to psychotherapy, is often regarded as the most influential psychotherapist, surpassing even Sigmund Freud. He established the University of Chicago's counselling clinic and traveled globally to apply his theories in politically and socially tumultuous regions. Richard E. Farson, who studied under Rogers, became a significant figure in research institutions and co-founded the Western Behavioral Sciences Institute. Together, they produced several projects, including a notable group therapy session that won an Academy Award. Active Listening outlines a communication method essential for counselling and conflict resolution. Unlike passive conversation, active listeners engage actively, helping speakers articulate their issues. This involves restating what the speaker has said to confirm understanding and ensure the speaker feels heard. The technique emphasizes empathy, requiring listeners to grasp not just the words but also the emotions conveyed through various cues. While powerful, this practice demands inner security and courage, as it can challenge one's sense of self. Written in accessible language, the work aims to equip non-clinicia