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Driven to Delight: Delivering World-Class Customer Experience The Mercedes-Benz Way
Joseph A. Michelli
Personal Leadership. 24 Bausteine für persönlichen Erfolg und Spitzenleistung im Team - 3., komplett überarbeitete und aktualisierte Auflage
Frank M. Scheelen
Training Your Mind for Split-Second Decisions: How One ER Doctor Shares His Strategy That Teaches Great Leaders to Make Excellent Decisions
Geoffrey Mount Varner
The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition
Steven J. Spear
